This website allows you to purchase products from our online catalogue, under the following terms and conditions:
In order to be able to place an order, you must be aged 18 or over.
When placing your order, you are understood to agree to the terms and conditions listed in this section. We reserve the right, at our discretion and for well-defined reasons, to agree to process your order or not.
If your order has been processed, we will send you a purchase confirmation to the email address provided.
Although we will do our very best to provide you with the products requested in your order, occasions may arise when, due to technical or referential reasons, we are unable to supply such products. In this case, we will contact you to provide you with the relevant information and suggest alternative products within the same price range. If you do not wish to accept, we shall refund you the money, this being our main duty in this situation
The information provided in our advertisements, leaflets, other written materials, on our website or provided to you by our employees or sales persons, constitutes an invitation to trade. Under no circumstances does said information constitute an offer on our part to supply a product.
We will supply the products indicated in your order confirmation in accordance with the present Terms and Conditions.
The price of the products will be the one listed on your invoice.
Shipping costs, if applicable, and we will inform you accordingly, shall be at your expense, as indicated in your invoice.
You may pay for your products by Visa, Master Card or American Express credit card. You may also pay by bank transfer.
The full amount invoiced will be charged in EUROS.
When you make your payment, we will not consider the transaction closed, nor shall we dispatch the products you have ordered until your credit card issuer authorises the use of said card to pay for the products ordered. Should we fail to receive this authorisation, we will let you know.
We will send your bill and the products to the billing address you specified when filling in your order processing form.
Both the property of the products and the risk of loss shall be transferred to you upon their delivery.
All of the products we offer in stock were submitted to strict quality controls. Each product is supplied with the necessary information and pictures to ensure that there are no doubts with regard to their model, size, colours and graphics. Given that this is a reused material, imperfections may occasionally be observed in the graphics. These are proof that some of the materials we use, prior to their stay with Nukak World, were at some point used in some city, somewhere in the world.
You have 7 working days from the date on which the product is received to return it. To do so, you must contact us via email on: email@example.com, within this period, and return your order to us. In this case, you will have to assume the cost of sending the return yourself. Once the necessary checks have been carried out by the Nukak staff in charge, we shall proceed to a refund by crediting the bank account associated with your credit card.
The return and refund guarantee does not cover any damages caused as a result of accidents, inappropriate use or negligence, abnormal physical load or any product manipulation.
In the event that, during the assessment process of the returned product, we discover that the product fails to meet the warranty standards described, we reserve the right to ask you to take the responsibility to assume the costs of return of your product.
This guarantee and any clarification expressed in this section are additional and do not affect your legal rights as a consumer.
None of that which appears in this section limits or excludes our responsibility through infringement of any kind.
These terms and conditions describe our obligations and responsibilities to their full extent with regard to the supply of our products and the provision of customer care services while providing the Services.
You must commit to the fulfilment of all Export Laws. You hereby agree not to export any product to any country in violation of any Export Laws, and not to export any product to any country requiring an export licence or other governmental approval without having previously obtained all necessary licences or approvals. You must guarantee that you are not based in, under the control of, a citizen or resident of any country which prohibits the export of the products by any given Export Law.
We shall do everything in our power to fulfil any obligations of ours which derive from this section. We will however not be held liable for any delays or non-fulfilments if said delays or non-fulfilments arise as the result of force majeure. In the event of a delay, we shall fulfil our obligations as soon as humanly possible.
We shall endeavour to resolve any disagreement as fast and efficiently as possible. If you do not agree with the manner in which we handle potential disagreement and wish to take legal action, you shall have to do so in Spain and in application of the Spanish law.
The non-requirement to fulfil any of the terms listed in this section, whether on your part or ours, does not constitute a renouncement thereof. This shall in no way affect the right of said party to subsequently ensure the fulfilment of said terms.